Returns & Exchanges
At NailPhoria, we want you to be completely satisfied with your purchase; if you are unhappy with your order, we offer a 30-day window for returns on unused and unopened products. Please ensure all items remain in their original packaging to qualify for a full refund or exchange.
Initiate Your Request
Log into your account and navigate to the order history section to select the items you wish to return and receive a return authorization number.
Pack Your Items
Securely place the unused nail products in their original packaging, ensuring the return authorization form is included inside the box to avoid processing delays.
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund back to the original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing